COVID-19

Keeping our clients and staff safe.

Here at Regional and Rural Realty, we have implemented cautionary procedures to ensure the safety of not only our staff, but that of our vendors and buyer community.

Please be rest assured, that it is business as usual and we will dedicate the same level of care, expertise, and professionalism that you have come to know. Here are some of the alterations we have made to accommodate the well-being of all:

Stringent vetting of inspection attendees and distancing measures
We may refuse entry to anyone who has recently traveled from overseas and known COVID hotspots, including Victoria and parts of Sydney and Newcastle, or who may be displaying flu-like symptoms common to that of Coronavirus (COVID-19).  You may be asked questions regarding your health status and recent travel before entering a property. We require you to provide your contact details on the “Record of Visitors at Premises” register at Open Homes.

We will adhere to the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020, which includes social distancing protocols. Numbers may be limited (max 20) to Open Homes and Auctions will not be held until further notice.

All clients will be asked to travel to properties in their own vehicles and are not permitted to travel with staff.

Best practices to ensure great personal hygiene
Our staff have all been briefed about best practices for personal hygiene and are diligently following instructions set out in the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020  We are regularly washing our hands and also providing sanitiser where possible. Face masks will be made available for those who wish to wear one.

We request that you refrain from touching surfaces such as door handles, light switches, benchtops, handrails, and other high touch areas.

Hard copy information on properties will still be available at Open Homes, however, we ask that you consider requesting the electronic versions to be emailed to you or accessing these via our website.

Our priority is to keep everyone safe and healthy, and up-to-date on property matters to ensure your goals are achieved. Our team is across all the required health practices and will always act in the best interests of our clients, customers, and staff.

Kind regards,

Jen Oliver